公開日期 | 標題 | 作者 | 來源出版物 | scopus | WOS | 全文 |
2018 | The Influence of Internal CSR Initiatives on the Organizational Citizenship Behaviors of Employees | Haw-Yi Liang; En-Yi Chou; Jiun-Sheng Chris Lin | American Marketing Association Service Research Conference | | | |
2019 | The Influence of Internal CSR Initiatives on the Organizational Citizenship Behaviors of Employees: An Abstract | Liang H.-Y; Chou E.-Y; JIUN-SHENG LIN | Developments in Marketing Science: Proceedings of the Academy of Marketing Science | 1 | 0 | |
2017 | The influence of service employees’ nonverbal communication on customer-employee rapport in the service encounter | Lin, C.-Y.; JIUN-SHENG LIN | Journal of Service Management | | | |
2010 | The Influence of Service Environments on Customer Emotion and Service Outcomes | Jiun-Sheng Chris Lin ; Haw-Yi Liang | American Marketing Association (AMS) SERVSIG Service Research Conference | | | |
2011 | The influence of service environments on customer emotion and service outcomes | JIUN-SHENG LIN ; Liang, H.-Y. | Managing Service Quality | | | |
2007 | The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies | Lin, J.-S.C. ; Hsieh, Peiling | Computers in Human Behavior | 211 | 148 | |
2006 | Influence Strategies and Promotion Support in Supplier-Retailer Relationships | Jiun-Sheng Chris Lin ; Hui-Ju Chan | Taiwan Journal of Marketing Science | | | |
2010 | Integrating Technology Readiness into Technology Acceptance in the Context of Self-service Technologies | Jiun-Sheng Chris Lin ; Hsing-Chi Chang | American Marketing Association (AMA) SERVSIG Service Research Conference | | | |
2010 | An Investigation of Supplier-Dealer Relationship Bonds in Industrial Marketing Channels | Jiun-Sheng Chris Lin ; David Chien | Taiwan Journal of Marketing Science | | | |
2017 | Linking Employee and Customer Engagement Behaviors in Service Encounters: The Mediation of Relational Energy and Interaction Quality | Jiun-Sheng Chris Lin ; Chih-Ying Chu; Haw-Yi Liang | Academy of Marketing Science World Marketing Congress | | | |
2016 | Modeling Customer-Employee Instant Rapport in the First Encounter | Jiun-Sheng Chris Lin ; Cheng-Yu Lin | Academy of Marketing Science World Marketing Conference | | | |
2017 | Modeling Customer-Employee Instant Rapport in the First Service Encounter | JIUN-SHENG LIN ; Lin C.-Y; Wang W.-L. | Developments in Marketing Science: Proceedings of the Academy of Marketing Science | 1 | 0 | |
2011 | Modeling Service Friendship and Customer Compliance in High-contact Service Relationships | Jiun-Sheng Chris Lin ; Chia-Chuan Hsieh; Lin, J.-S.C.; Hsieh, C.-C.; JIUN-SHENG LIN | Journal of Service Management | 43 | 36 | |
2012 | Refinement of the technology readiness index scale: A replication and cross-validation in the self-service technology context | JIUN-SHENG LIN ; Hsieh, P.-L. | Journal of Service Management | | | |
2012 | Retailers' new product acceptance decisions: Incorporating the buyer-supplier relationship perspective | JIUN-SHENG LIN ; Chang, Y.-C. | Journal of Business and Industrial Marketing | | | |
2012 | The Role of Anticipated Regret in Switching Barrier-Based Customer Retention | Jiun-Sheng Chris Lin ; En-Yi Chou | American Marketing Association Service Research Conference | | | |
2011 | The role of expected future use in relationship-based service retention | JIUN-SHENG LIN ; Wu, C.-Y. | Managing Service Quality | | | |
2006 | The role of technology readiness in customers' perception and adoption of self-service technologies | JIUN-SHENG LIN ; Hsieh, P. | International Journal of Service Industry Management | | | |
2011 | The role of technology readiness in self-service technology acceptance | JIUN-SHENG LIN ; Chang, H.-C. | Managing Service Quality | | | |
2016 | Satisfying Customers Through Satisfied Employees: Exploring the Emotional Mechanism Linking Employee Satisfaction and Customer Satisfaction | JIUN-SHENG LIN ; Liang H.-Y; Chu C.-Y. | Developments in Marketing Science: Proceedings of the Academy of Marketing Science | 1 | 0 | |