https://scholars.lib.ntu.edu.tw/handle/123456789/612293
標題: | Risk management and coordination in service supply chains: Information, logistics and outsourcing | 作者: | TSAN MING CHOI Wallace S.W. Wang Y. |
關鍵字: | coordination; information management; logistics services; risk management; service outsourcing; service supply chain management | 公開日期: | 2016 | 出版社: | Palgrave Macmillan Ltd. | 卷: | 67 | 期: | 2 | 起(迄)頁: | 159-164 | 來源出版物: | Journal of the Operational Research Society | 摘要: | A service supply chain, which is a system formed by a network of suppliers, service designers, service providers and other service partners, aims to transfer available scarce resources into services and deliver them to satisfy customer needs. It is a known fact that service supply chain management is playing a more and more important role in modern economies. However, the unique features of service supply chains also create new challenges that call for proper management of the respective operations. In particular, how to coordinate a service supply chain with risk considerations is a critical issue. In this paper, we concisely examine coordination and risk management challenges in service supply chain systems. We also introduce the technical papers featured in the special issue. ? 2016 Operational Research Society Ltd. All rights reserved. |
URI: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84955289477&doi=10.1057%2fjors.2015.115&partnerID=40&md5=8b59b646e5b7b0f05b5eec8e506d28e6 https://scholars.lib.ntu.edu.tw/handle/123456789/612293 |
DOI: | 10.1057/jors.2015.115 | SDG/關鍵字: | Customer satisfaction; Information management; Mobile telecommunication systems; Outsourcing; Risk management; coordination; Logistics services; Management challenges; Scarce resources; Service outsourcing; Service partners; Service supply chain managements; Service supply chains; Supply chain management |
顯示於: | 工商管理學系 |
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