第 1 到 2 筆結果,共 2 筆。
公開日期 | 標題 | 作者 | 來源出版物 | scopus | WOS | 全文 | |
---|---|---|---|---|---|---|---|
1 | 2012 | Refinement of the technology readiness index scale: A replication and cross-validation in the self-service technology context | Lin, J.-S.C.; Hsieh, P.-L.; JIUN-SHENG LIN | Journal of Service Management | 45 | 42 | |
2 | 2011 | Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale | Jiun-Sheng Chris Lin ; Pei-Ling Hsieh; Lin, J.S.C.; Hsieh, P.-L.; JIUN-SHENG LIN | Journal of Retailing | 207 | 171 |