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.National Taiwan University / 國立臺灣大學
Project / 研究計畫
高接觸服務業之顧客與服務人員關係研究
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高接觸服務業之顧客與服務人員關係研究
Details
Primary Data
Project title
高接觸服務業之顧客與服務人員關係研究
Internal ID
NSC 96-2416-H-002 -046
Principal Investigator
JIUN-SHENG LIN
Start Date
August 1, 2007
End Date
July 31, 2008
Partner Organizations
National Science and Technology Council
Description
Keywords
高接觸服務業
顧客關係
友誼
順從
滿意度
忠誠度
High Contact Services
Customer Relationship
Friendship
Compliance
Satisfaction
Loyalty