Development of the innovation model of data governance for the National Health Insurance Service-using data governance to establish the customer service monitoring model

Project title

發展我國全民健保為民服務之創新模式研究(3/3)-運用資料治理於建立顧客服務監測模式

Internal ID

MOHW108-NHI-S-114-133007

Principal Investigator

Start Date

May 31, 2019

End Date

December 20, 2019

Organizations

Partner Organizations

Bureau of National Health Insurance, Department of Health, Executive Yuan

Project Web Site

Keywords

全民健保

顧客滿意度

醫師滿意度

顧客服務監測指標

性別分析

National Health Insurance

customer satisfaction

physician satisfaction

customer service monitoring model

gender analysis