The Effects of Informal Group Leader’s Organizational Citizenship Behavior on Employee: The Moderating Role of Perceived Organizational Justice
Date Issued
2015
Date
2015
Author(s)
Hsiao, Ting-Huan
Abstract
Organizational citizenship behavior is that the employee’s behavior beyond the requirements of the organization within the formal specification. They do these voluntarily, which are beneficial for organization. And there is no obvious reward system to encourage these behaviors. Organizational citizenship behavior is very helpful to enhance organizational effectiveness, but we know little about effects of informal group leader’s organizational citizenship behavior in organization. The research aimed to explore the relationship of informal group leader’s organizational citizenship behavior to employee’s behavior and attitude. This study also examined the moderating effects of perceived organizational justice on the above relationships. Researcher obtained 154 samples through a personal relationship. The research results showed that informal group leader’s organizational citizenship behavior has positive relationship with employee’s organizational citizenship behavior. Also, informal group leader’s organizational citizenship behavior has positive relationship with employee’s job satisfaction. Moreover, perceived organizational justice has moderating effect on the relationship between informal group leader’s organizational citizenship behavior and employee’s behavior and attitude. Finally, this study discussed the practical management implications.
Subjects
informal group
organizational citizenship behavior
job satisfaction
perceived organizational justice
Type
thesis