How does a new institution spread? Travel agencies' adoption of the service quality assurance programme

Journal

Service Industries Journal

Journal Volume

30

Journal Issue

7

Pages

1047-1061

Date Issued

2010

Author(s)

Pao, H.-W.

Pan, W.-H.

DOI

10.1080/02642060802298350

URI

https://scholars.lib.ntu.edu.tw/handle/123456789/459148

URL

https://www.scopus.com/inward/record.uri?eid=2-s2.0-77952705165&doi=10.1080%2f02642060802298350&partnerID=40&md5=4466b6c36a2cccd47c463b7bcc9ede79

Type

journal article