The Analysis of Factors Affecting Employees’ Job Satisfaction－Focus on the Effectiveness of Employee Assistance Programs
Date Issued
2012
Date
2012
Author(s)
Chen, Fu-Yu
Abstract
Labor plays a major role in Taiwan’s economic growth and forms a solid foundation for our social security. Because of this, the government is actively setting up a comprehensive system to protect labor. At the same time, to let employees focus on their work, recently enterprises start introducing Employee Assistance Programs to help solve employees’ problems both in their work and in their daily life. Although the overall social circumstances have been gradually improved, it is still important to study the subjective cognition of the employees.
This research analyzes the data based on 3,098 regular employees’ samples of
" Survey on the Living and Employment Situation of Labor " conducted by Council of Labor Affairs, 2011. The statistical analysis methods adopted by the study include descriptive statistics, chi-square test, and multiple regression model. By examining aspects including wage, gender equality, supervisor’s concerns, co-worker relations, and job promotion, the study aims to evaluate how an employee is satisfied with his job.
The study reveals the result that when the personal background is taken into consideration, the gender is not significantly related to job satisfaction. Yet, age shows a marked discrepancy. That is to say, the older the worker becomes, the more satisfied he is with his wage, but less satisfied with the other aspects such as gender equality, supervisor’s concerns, co-worker relations, and job promotion. As for an employee with a higher educational level, he is usually more satisfied with his wage and co-worker relations, but sometimes he is less satisfied with the speed he can get a promotion. Also, when an employee is in a higher position, he is more satisfied with his job, and the longer his job tenure is, the more satisfied he is with his wage. The relation between job tenure and the satisfaction of job promotion can be shown in a graph of a U-shape. The relation between job tenure and supervisor’s concerns is also a U-shaped one. While the more employees a company hires, the less satisfied the worker feels with his job. Moreover, the study reveals that EAPs helps an employee to enjoy his job much more.
Subjects
job satisfaction
Employee Assistance Programs(EAPs)
wage
gender equality
co-worker relations
job promotion
Type
thesis
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