Relational Bonds and Customer's Trust and Commitment - A Study on the Moderating Effects of Web Site Usage

Resource

The Service Industries Journal 23 (3): 103-124

Journal

Service Industries Journal

Pages

103-124

Date Issued

2003

Date

2003

Author(s)

Lin, Neng-Pai

Weng, James C. M.

Hsieh, Yi-Ching

DOI

URI

Type

journal article

File(s)

Name

20.pdf

Size

83.01 KB

Format

Adobe PDF

Checksum

(MD5):311a8603467fdcbd40edf7b89be9a7f0