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Designing Customer Relational Management (CRM) Systems: Learning from the Customers
Resource
Knowledge Management4 Conference in Asia Pacific (KMAP 2004)
Journal
Knowledge Management4 Conference in Asia
Pages
Pacifi-c
Date Issued
2004
Date
2004
Author(s)
Pan, S-L.
Gary, S. C.
Pan
Hsieh M. H.
Type
conference paper