Key Factors Related to Hospital User’s Acceptance toward RFID
Date Issued
2009
Date
2009
Author(s)
Yang, Chun-Han
Abstract
Background and objectives：n Taiwan’s medical industry, many hospitals began to adopt RFID technology for enhancing patient safety. But there are some obstacles to the adoption of RFID in the hospital, some medical staff are resistant to use the RFID system. This study intends to use the “Unified Theory of Acceptance and Use of Technology” (known as UTAUT) developed by Venkatesh et al. (2003) as a foundation and combine the “information system success model ” developed by DeLone & McLean(2003) into a theoretic framework. The research model is validated by hospital staff, who have RFID system operation experience before, for knowing the key predicting factors related to hospital users’ behavior toward RFID system.ethod：his is a cross-sectional study. A full-scale survey was conducted after the questionnaire was modified base on the feedback of expert validity examination. After looking for hospitals’ cooperation and permission, five hospitals agreed to join this study. The participants of this study include physicians and nurses of ER department and OR department. All samples came from convenient samples. There were 128 valid samples with collection period from July 3rd to August 22, year 2008.esult：here are 4 key components extracted: performance expectancy, perceive facilitate and ease of use, system and information quality, and social influence. These four independent variables together explain 81.6% (R square value) of the behavior intentions of using RFID. The research result indicated that performance expectancy (beta=0.429) has a higher influence than system and information quality (beta=0.366) on user’s intention to use RFID, followed by social influence (beta=0.223) and perceive facilitate and ease of use (beta=0.171). Except for two moderate effect hypotheses, all hypotheses are supported from the survey data.uggestion：o encourage the willingness to use RFID system, for hospitals that have already adapted RFID system should start with information and system improvement; for the ones who wish to implement RFID, our study provides suggestions on effective prioritization amount different staffs. Government should give impetus for drug labeling integration and implementation of RFID system to consolidation among hospitals. Researchers in the field of RFID analysis should aim to have in depth study on newly launched case.
Subjects
radio frequency identification(RFID)
unified theory of acceptance and use of technology(UTAUT)
information system success model(ISS)
technology acceptance
patient safety
Type
thesis
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