A Research of LEAN OPERATIONS and ICT – A Manufacturing Case Study
Date Issued
2012
Date
2012
Author(s)
Chen, Huei-Chuan
Abstract
The Lean manufacturing concept comes from TPS, Toyota Production System. It aims at eliminating “waste”. The “waste” means any consumption of materials, human resources, spaces and time which do not generate VALUE to customers. The original seven wastes include Transport, Inventory, Motion, Waiting, Overproduction, Over Processing and Defect. The eighth waste was defined by Womack et al.(2003) as “manufacturing goods or services that do not meet customer demand or specifications”.
In early stage, Information System is not recognized as a tool to realize Lean Manufacturing. The key reason was that Lean manufacturing need local process with quick response. So, the centralized Mainframe-based application systems in that era are not good to support LEAN. But, the growth of ICT in the recent twenty years has made ICT solution more mature, powerful, connective and quick response to anyone, anytime and anywhere. With smart phone booming in business use, the ICT services can be accessed anytime, anywhere and anyhow to make operation and management more efficiency and real-time.
This article is a real case study report to see what ICT can do to eliminate waste in various sections or departments, not only in factoring. The findings are (1) the partnership between ICT and LEAN, (2) use LEAN OPERATION as a common language between IT and non-IT guys, (3) LEAN Thinking is critical to make ICT system much valuable (4) The three key ICT systems to support LEAN are BPM, Cloud Computing architecture and solid System Integration.
Subjects
ICT
TPS
Lean Operation
Lean Thinking
Lean Transformation
Cloud Computing
Type
thesis
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