Simulation and Reengineering Study in Hospital Operating Systems
Date Issued
2000-07-31
Date
2000-07-31
Author(s)
蘇喜
DOI
892416H002026
Abstract
Since the implementation of National
Health Insurance program in March 1994,
medical care organizational had to face the
tremendous impact it has brought. The
customary operation patterns are pressed to
be reviewed on order to improve the working
efficiency.
Since the financial burden has been mostly
relieved, the health care quality is
increasingly anticipated. In this highly
economic activity era, efficiency means a lot.
Hospitals that want to survive among the
highly competitive environment got to
understand the strong demand of short
waiting, and efficient operation pattern.
In responding to this demand, hospitals
should apply system, reengineering concept
and technology to explore the current
problem, review the existing operation
flowchart, discard unnecessary steps, merge
similar operations, redesign service flowchart
reallocate resource commitment, in order to
render efficient and quality services to
patients.
The reseach is launched aimed to meet
before mentioned goal by reengineering the
operation flowchart of inpatient department,
2
transportation system and inventory system
in the following three years respectively.
Simulation technique is to be utilized to
see the outcome indicators, entity waiting
time, service time, resource slack time,
utilization factor etc, under alternative type
of resource reallocation pattern, and thus
propose few feasible beneficial alternatives
to hospital.
This model may be expected to lead the
management science methodology on
hospital administration decision making.
Subjects
System Analyzing
Reengineering
Queuing Model
Simulation Model
Publisher
臺北市：國立臺灣大學公共衛生學院醫療機構管理研究所
Type
report
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