Information-sharing in public organizations: A literature review of interpersonal, intra-organizational and inter-organizational success factors
Journal
Government Information Quarterly
Journal Volume
28
Journal Issue
2
Pages
164-175
Date Issued
2011
Author(s)
Maxwell, TA
Abstract
Information sharing is considered an important approach to increasing organizational efficiency and performance. With advances in information and communication technology, sharing information across organizations has become more feasible. In the public sector, government agencies are also aware of the importance of information sharing for addressing policy issues such as anti-terrorism and public health. However, information sharing can be a complex task. Identifying factors that influence information sharing is critical. In the literature, research in information sharing focuses on the interpersonal, intra-organizational, and inter-organizational levels. This paper reviews the current information-sharing research, discusses the factors affecting information sharing at the three levels, and provides summative frameworks. These frameworks provide a means to discover future research opportunities, and a systematic way for practitioners to identify key factors involved in successful information sharing. © 2011 Elsevier Inc.
Subjects
Information sharing; Information integration; Knowledge sharing; Intergovernmental; Cross boundary; Learning organization
Publisher
ELSEVIER INC
Type
journal article