The Relationship between Agency Perception, National Cultures and Job Satisfaction, Organizational Commitment and Turnover Intention National Cultures as Moderator

The purpose of this study was to explore the influence of agency perception and national cultures on job satisfaction, organizational commitment and turnover intention. In addition, we also examined the moderating effects of national cultures on the relationships between agency perception and job satisfaction, organizational commitment and turnover intention. We used power distance and masculinity as national cultures and agency perception to explore their main effects on job satisfaction, organizational commitment and turnover intention, and the moderating effects of power distance and masculinity.
By using the structured questionnaires, a total of 1035 full-time workers in company A’s subsidiaries in Beijing, Shanghai, Thailand, Vietnam and India returned valid responses.
The hierarchical regression analyses showed that agency perception was positively associated with job satisfaction and organizational commitment, and was negatively associated with turnover intention. Power distance and masculinity were negatively associated with job satisfaction and organizational commitment, and were positively associated with turnover intention. Finally, only power distance could moderate the relationship between agency perception and turnover intention.