A conceptual persistent healthcare quality improvement process for software development management
Journal
Annual International Conference of the IEEE Engineering in Medicine and Biology - Proceedings
Pages
3673-3676
Date Issued
2007
Author(s)
Abstract
This paper illustrates a sustained conceptual service quality improvement process for the management of software development within a healthcare enterprise. Our proposed process is revised from Niland's healthcare quality information system (HQIS). This process includes functions to survey the satisfaction of system functions, describe the operation bylaws on-line, and provide on-demand training. To achieve these goals, we integrate Ave information systems in National Taiwan University Hospital, including healthcare information systems, health quality information system, requirement management system, executive information system, and digital learning system, to form a full Deming cycle. A preliminary user satisfaction survey showed that our outpatient information system scored an average of 71.31 in 2006. ©2007 IEEE.
SDGs
Type
conference paper