A Case Study for Information Operation Message Management in Middle and Large Corporations
Date Issued
2007
Date
2007
Author(s)
Wang, Tai-Chieh
DOI
zh-TW
Abstract
The following thesis intends to discuss the discrepancies between the costs in the IT departments of large management companies. The department of management and operations has expenses that grow at the compound annual growth rate of 10%, which is much higher than the 6.2% of the media storage costs and the 2.8% of the server costs. Furthermore, not only is the total costs of IT management approximately three times the cost of computer hardware, management and operations expenses comprise of 45% of total expenses in 2002, soon increasing to 63% in 2008. The trend of IT cost inflation must be recognized and re-adjusted in order to effectively increase the competitiveness of the companies and minimize the operating risks and overheads.
In order for successful enterprises to implement new strategies, they must be considerate of their employees. Consulting the employees before and after establishing new initiatives will garner their support and significantly improve the probability of successful execution. With the support of the workers, companies can accomplish win-win situation between both sides; in contrast, non-cooperation results in a win-lose compromise and may ultimately jeopardize the corporate missions.
Since the introduction of information operation message management system, information were systematically reduced considerably, leaving IT management personnel more time to elevate their productivity, quality of work, and conduct higher caliber researches. Experienced IT controllers have been able to upgrade their nature of work from scheduled maintenances to more research and knowledge based. Furthermore, with the expanded time capacities, IT managers can compile analysis from different departments and convert them to valuable troubleshooting queries. Much of the newly available time and resources are devoted to enhance automation procedures and crucial data monitoring, and malfunctioning alerts.
Enterprises must view their senior employees as extremely valuable assets instead of baggage. Managing through this perspective will establish new levels of employee loyalty, department cohesion, and new angles of management assessment. Once again, this formula is crucial to attain the win-win situation within the entire company.
Middle and large corporations need to be guided by management that possesses risk-taking and far-sighted ingenuity. These qualities would enable the foresight to allocate the right funding to develop and maintain new and old operations from the start to prevent the unnecessary cost of reassessment to re-fund. Managers need to concern themselves in long-term economic profitability.
This thesis intends to discuss the vital factors between strategic financial planning and execution in the IT department of middle and large corporations. Incorporating the past successful case studies to accredit winning formulas will also highlight the potential downfalls and instigate preventative strategies resulting in optimization of IT management and amplify the level of market competitiveness.
Subjects
訊息管理
知識管理
Information operation message management
Knowledge management
Type
other