“Design, Design, and Design Again”: An Information-Architecture Redesign Workflow from Case Studies of a Government Portal and a Learning-Management System
Journal
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Journal Volume
13972 LNCS
Pages
65 - 73
ISBN
9783031280313
Date Issued
2023-01-01
Author(s)
Abstract
While heuristics are useful resources for designing the web’s information architecture (IA) from scratch today, IA practitioners occasionally receive requests to redesign established products, and guidelines are also needed to address such “redesign” requests. Past studies on IA design tend to focus on prototyping and how iterations contribute to final products, but such iterations have more to do with how users interact with the prototype than with its IA per se. This commentary paper reports a workflow for re-designing and optimizing two websites’ information architecture (IA). Based on two case studies, we explored a redesigned workflow of IA, which contains five stages: 1) screening, 2) synergizing, 3) synchronizing, 4) IA development 5) evaluation & execution. Compared to designing an IA from scratch, a team who redesigns an IA may communicate with more stakeholders and consider internal politics’ impact. Our proposed IA redesign workflow helps web designers allocate resources and prioritize work when given redesign tasks.
Subjects
Government Information | Government website | Learning management system | Web information architecture
Type
conference paper