An Analysis of the Library Automation Marketplace in Taiwan
Date Issued
2014
Date
2014
Author(s)
Liu, Chiu-Chu
Abstract
The implementation of a library automation system is a time-consuming and costly task. Therefore, it is very important to choose a reliable, competent, and committed library automation vendor. However, the complexity of procurement methods and the variation of library types have rendered the library automation market to become quite complicated and multifaceted. The current study is focused on the state of the library automation marketplace in Taiwan as well as its related economic activities. The two major research questions of this study are: (1) to investigate the status quo and characteristics of the library automation marketplace in Taiwan, and (2) to explore the competition issues arising from the pricing policies of the local library automation vendors. The researcher attempts to collect and analyze the 1,139 calls for tenders related to ILS purchase listed on the Taiwan government e-procurement system. In addition, the researcher also carries out a survey of library automation systems currently in use in the 161 college libraries in Taiwan and conducts an in-depth interview with 4 library automation vendors. Based on the data collected, the researcher, who has more than 10 years working experience in the ILS field, intends to present a self-reflective view of the library automation marketplace in Taiwan. In particular, the researcher is interested in how the marketplace in Taiwan is shaped and influenced by the ILS vendors from the Western world. The results show that the library automation marketplace in Taiwan is comparatively small. The marketplace is comprised of internationally-known vendors (such as Ex Libris, SirisDynix, and Innovative Interfaces) as well as small and mid-scale local vendors. However, the average revenue received by local vendors is less than foreign vendors. About 40-49% of the automation systems currently in use in Taiwan’s college libraries are foreign systems. A few libraries do have the “brand myth” and prefer to choose foreign vendors. As a result, local vendors are forced to adopt a low cost strategy in order to survive in the competing market. This strategy further cuts down the revenue that these local vendors can get.
Subjects
整合性圖書館自動化系統
圖書館自動化
圖書館自動化系統市場
系統需求書
政府採購法
標案
政府電子採購網
資訊服務業
臺灣
大學圖書館
系統選擇
軟體廠商
Type
thesis
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