The Global IT Outsourcing Industry: The Cases of India and China
Date Issued
2007
Date
2007
Author(s)
Marks, Adam
DOI
en-US
Abstract
The key objective of this thesis is to compare the nations, industries and IT outsourcing vendors in India and China to gain insight about what is necessary to create an atmosphere for global competence in the industry. By doing this case study, we can observe variables that give a nation, an industry, and an IT vendor the strength and advantages that lead to sustainable competitive advantage. Upon conducting the case study, the author plans to highlight important national, industrial and vendor variables and give recommendations to IT vendors that will help them leverage their strengths and take the next steps towards competing on this global stage.
IT labor outsourcing came into its own during the “dot.com” and Y2K scare when a lack of skilled labor led IT buyers abroad. Buyers discovered during the “dot.com” days that not only could other nations like India offer skilled labor; they could do it at a much cheaper price. Today, the industry is growing rapidly. As a result more and more emerging nations are targeting IT outsourcing for the economic benefits and growth it provides, making policy changes and trying to lure buyers to their shores. Each country has its comparative advantages and national strengths, but few nations are adequately positioned to be powerhouses in the global theater of offshoring – this thesis will focus on the two nations that are.
Buyers and vendors look into the future at an industry that promises to be ever-more profitable and ever-more competitive as time goes on. More buyers with more needs will mean that vendors will need to meet these needs quickly and at high levels of quality that will separate them from competitors of all sizes. A vendor should measure their size and profitability to gauge where they stand and what steps they need to take to reach global dominance in the IT industry.
Subjects
印度
科技委外
境外經營
China
India
IT Outsourcing
Offshoring
Type
thesis
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