Interactive technology, expertise & group decision making
Journal
International Conference on Information Systems, ICIS 2012
Journal Volume
2
Pages
1455-1469
ISBN
9781627486040
Date Issued
2012-12-16
Author(s)
Abstract
This study examines how the use of interactive technology and the level of domain knowledge together affect changes in group confidence, in a forecasting task. We hypothesize that the use of interactive technology is related to a shift in group confidence and that the level of domain knowledge moderates the relationship between the use of interactive technology and a shift in group confidence. Our lab experiment reveals several important findings. We find that the effect of technology interactivity on a shift in group confidence depends on the level of group domain knowledge. Specifically, we find that the expert groups using a high interactive technology increase their confidence more than do expert groups using a low interactive technology. However, technology interactivity does not significantly affect shifts in group confidence for novice groups. These findings have significant theoretical and practical implications for group decision making.
Subjects
Expertise | Group decision making | Information technology | Interactivity
Type
conference paper