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The Effects of Nursing's Personality Traits and Social Capital on Patient?Perceived Quality of Care
Date Issued
2015
Date
2015
Author(s)
Fu, Ching-Wen
Abstract
Background: The shortage of nurses has reached the status of a critical international issue. Additionally, work stress is common among all healthcare system, which may hinder the quality of healthcare providers. Above all, the care quality of nurses may be influenced and should be concerned. Moreover, patient-perceived care quality is associated with patient intention to revisit a certain hospital when seeking health care, warranting an investigation of how to enhance patient-perceived care quality. Purpose: The present study thus examined whether nursing''s personality traits influences patient-perceived quality of care as well as the social capital among the nurses. Additionally, we may examine that social capital plays a mediating role in the relationship of nursing''s personality traits influences patient-perceived quality of care. Methods: A cross-sectional design and survey method were adopted. The data analysis was based on 300 nurse-patient sets drawn from two medical centre. The reliability and validity of instruments used in this study were evaluated by confirmatory factor analysis. Structural equation modeling was used to examine the modeling. Results: Although the results of SEM indicate that social capital among nursing is not a mediator between nursing''s personality traits and patient‐perceived quality of care. In addition, the present study conducts regression analysis to test how nursing''s personality traits and social capital among nursing influence patient‐perceived quality of care individualy. The results indicate that nursing''s personality traits and social capital among nursing are both not the factors among patient‐perceived quality of care. However, the present study demonstrates that a few nursing''s personality traits (e.g. conscientiousness, extraversion, and emotional stability) have a significant association between social capital among nursing.
Subjects
patient-perceived quality of care
personality traits
social capital
confirmatory factor analysis
structural equation modeling
Type
thesis
File(s)
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Name
ntu-104-R02848015-1.pdf
Size
23.32 KB
Format
Adobe PDF
Checksum
(MD5):74c37aad16e1b49edf6d8c8b2e9a3a09