Application of customer satisfaction study to derive customer knowledge

Journal

Total Quality Management and Business Excellence

Journal Volume

17

Journal Issue

4

Pages

439-454

Date Issued

2006

Author(s)

Hsu S.-H.

Hsueh J.-T.

DOI

10.1080/14783360500528197

URI

https://scholars.lib.ntu.edu.tw/handle/123456789/472561

URL

https://www2.scopus.com/inward/record.uri?eid=2-s2.0-33645716081&doi=10.1080%2f14783360500528197&partnerID=40&md5=4757a0a35d13c25c09a1e260cf2c60d0

SDGs

[SDGs]SDG8

Type

journal article