The Effects of Leader-Member Exchange on Employee’s Emotional Exhaustion: Work Engagement as a Mediator
Date Issued
2015
Date
2015
Author(s)
Lee, Han-Tien
Abstract
The study is to explore the relationships among Leader-Member Exchange (LMX) ,work engagement, and emotional exhaustion and to verify the mediating effect of work engagement between Leader-Member Exchange (LMX) and emotional exhaustion of employees. This study collected data based on “the full-time staffs of every industry in Taiwan” and there are 111 subjects from each organization, with 74% valid returned ratio. The statistical methods of description statistics, reliability analysis, Pearson correlation, multiple regression analysis, and confirmatory factor analysis were used in the study. The results of the study show that LMX has significant positive effects on work engagement of employee. LMX has negative effects on emotional exhaustion. Work engagement of employee has negative effects on emotional exhaustion. Work engagement of employee has the full mediating effect between LMX and emotional exhaustion. Based on these results of the study, this study proposed some practical suggestions, such as Leaders should develop LMX in high quality with each member. In addition, in terms of good leadership, leaders should not only develop LMX in high quality with each member but also indeed drive their members to generate work engagement and enthusiasm from their mind and also generate high work involvement to reduce the level of emotional exhaustion and job burnout. On the other hand, this study also proposed some empirical and theoretical suggestions to offer reference resources to researchers in the future.
Subjects
Leader-Member Exchange (LMX), Work Engagement, Emotional Exhaustion, Job Burnout, Full Mediating Effect
Type
thesis