RESEARCH ON EVALUATION INDEXES OF SERVICE LEVEL FOR PUBLIC BUS TRANSFER CENTER
Date Issued
2006
Date
2006
Author(s)
Wang, Hern-Ping
DOI
zh-TW
Abstract
Transfer Center Operation1 that can upgrade bus service quality on highway and lower system costs has been considered as one of the most effective improvements in regard to the raise of bus service level on highway as well as the solution for the declining bus transportation volume.
Although all levels of governments have positively encouraged the set-up of bus transfer center from beginning to end, the governments could not plow lots of funds into developing transfer center due to the restrictions of financial resources. On the other hand, most of bus companies failed to set up transfer center because of difficulty in operation. On account of the practical need, only few bus companies built small-scale transfer depots for private use, such as: Chao Mar Transfer Depot at Taichung of Kuo Kuang Motor Transport Company Ltd. and Taichung Port Transfer Depot at Taichung of U Bus Co., Ltd.
However, these private transfer depots can neither make full use of their capacity nor amortize their fixed costs; as a result, we doubt whether or not such private transfer depots can satisfy the practical need of passengers and cover the social costs. For the sake of social costs, practical need of passengers and transfer efficiency of transportation system, the public transfer center should become a tendency in the future.
The public transfer center for bus is a part of mass transit system. Up to date, no any research report relating to the evaluation of service level of mass transit system in Taiwan or other countries has made any in-depth investigation about the evaluation of service level of the public mass transit transfer center. Under the circumstances, it is necessary to set some specific evaluation index of service level provided that we desire to measure the service level of a transfer center.
Evaluation index of service level by the transfer center are classified as index relating to passengers and bus companies on the basis of the features of the public transfer center for bus. Meanwhile, the present research has obtained the evaluation index of modified service level by reviewing the related documents and thinking profoundly with the expert system of Modified Delphi Method 2.
As for the decision of weight relating to the evaluation index of service level for the transfer center, its field concerned is not only one single layer or one single level; as a result, when deciding the weight of evaluation index, not only shall we address these multi-layer and multi-level issues, but also shall overcome the problems of linguistic fuzziness in questionnaire as well as indefinite information.
In analyzing the examples, service level of Taipei National Highway Bus Principal Depot in Taipei City and Bus Transfer Depot in Banciao City, Taipei County was taken as the example in the present research. We acquired efficiency value for general index from the weight of evaluation index by Chen & Hwang Fuzzy Theory3 Transformed from 5-Scale Linguistic Fuzzy Number in order to deal with the difference of service level between two transfer depots referred to above.
Key Words:
1.Public Transfer Center; 2.Modified Delphi Method;3.Fuzzy Theory .
Subjects
1.公用型轉運中心
2.修正式德爾菲法
3.模糊理論
1.Public Transfer Center
2.Modified Delphi Method
3.Fuzzy Theory
SDGs
Type
thesis
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