Research on Project Performance Measurement and Assessment Tools for Taiwan Construction Company
Date Issued
2009
Date
2009
Author(s)
Loisel, Denise C.
Abstract
The construction industry is based on project-oriented activities, not to mention the importance of project management, of which performance measurement took an important role. In Taiwan construction industry, only few contractors apply performance measurement on their current projects. Therefore, it is necessary to establish a set of performance measuring standards for contractor internal project management. Furthermore, traditional project management depends mostly on the experience of the project managers; the results are often subjective, making management effectiveness hard to improve. The purpose of this study is to provide construction contractors with a general set of performance indicators to measure project performance objectively during the project construction phase. This research adopts the concept of CAPP, developed by the Construction Industry Institute, to develop project performance measurement indicators for Taiwan construction contractors. This study uses actual obtainable and measurable data from actual project execution as performance indicators to avoid subjective judgments. Study was divided into three parts: (1) indicators conversion: convert CII indicators to suit Taiwan environment; verify the applicability and adaptability of these indicators thought interviews; (2) screen indicators and establish framework: generalize performance indicators that suit Taiwan environment through questionnaire survey with Likert Scale and factor analysis, together with the establishment of a framework; (3) real-time performance measurement: propose a project performance measurement method using the previous indicators; introduce actual completed project data thought case study to simulate real-time project performance measurement. The result of this study generalized 44 construction contractor project performance indicators, together woth a project performance measurement method and model for the use of construction contractor project management. These indicators were categorized into four groups: financial, labor safety, schedule and labor, and change order, and three phrases: phases one, two, and three, in accordance with the importance of indicator.
Subjects
performance measurement
performance indicators
construction contractor project management
Type
thesis
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