A Study of Workplace Violence Prevention — International Comparison, Worker''s Coping Behaviors and Policy Implementation Analysis
Date Issued
2014
Date
2014
Author(s)
Ng, In-Lei
Abstract
Workplace violence has become a newly emerging psychosocial hazard, and it is also a growing concern in many countries and international organizations. These governments and organizations have continued monitoring case data periodically, working actively on developing prevention guidelines, and further establishing laws and regulations to prevent workplace violence. According to the a national survey conducted in 2010 in Taiwan, approximately 8.6% of employees were subjected to workplace violence in the past year, including verbal violence, physical violence, psychological violence and sexual harassment. In Taiwan, the “Occupational Safety and Health Act” has been revised to include preventative clause pertaining workplace violence. This shows that workplace violence issues have drawn increasing attention in Taiwan. However, few studies have investigated related issues, even less attention has been paid on the implementation on practical prevention of workplace violence.
There are three objectives in this study. First, we review literature to understand the experiences of other countries on workplace violence prevention policies. Secondly, we conducted interviews to understand the experiences and coping behaviors of Taiwanese workers who had experienced workplace violence. Lastly, we collected opinions of the main stakeholders related to workplace violence prevention policies through focus group discussion.
Our result shows that in most European countries there are few detailed regulations about workplace violence prevention, but governments provide resources and facilitate unions to help labors and some employers to deal with the problems. In Taiwan, however, most workers choose to remain silent instead of taking necessary actions. This may be associated with the unsupportive employers and organization environment, which cause a major barrier from resolving workplace violence. In addition, while the “Occupational Safety and Health Act” will be implemented soon, many factors such as lack of resources, poor communication, unsupportive organizations and social environment, may cause difficulties in implementation.
We suggest the labor authority of Taiwan to define the goals of workplace violence prevention clearly, strengthen the consensus of all departments, create supportive environments through cross-sectorial cooperation, encourage workers to take positive actions, and develop integrated workplace violence prevention policies. With these efforts, we can enhance public awareness and create an anti-violence social culture.
Subjects
職場暴力
勞工
因應
國際比較
政策執行分析
SDGs
Type
thesis
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