The Gaps of Healthcare Service Quality in Nurse Practitioner Practice and Its Associated Factors From the Patients' Perspective
Journal
Journal of Nursing Scholarship
Date Issued
2021-02-26
Author(s)
Abstract
This study investigates the expectations, perceptions, and gaps of the healthcare service quality (HSQ) from the patients' perspective, and explores the significant demographic and clinical factors associated with the HSQ in nurse practitioner practice (NPP).
Subjects
advanced nursing practice; healthcare service quality; nurse practitioner; quality of care
SDGs
Other Subjects
adult; advanced practice nursing; article; awareness; certification; clinical feature; controlled study; convenience sample; cross-sectional study; demography; emergency ward; empathy; expectation; female; health care delivery; hospitalization; human; maj
Type
journal article