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College of Management / 管理學院
Business Administration / 工商管理學系暨商學研究所
The Impacts of SERVQUAL and Fair Service on Customer Satisfaction: An Example of Banking Services
Details
The Impacts of SERVQUAL and Fair Service on Customer Satisfaction: An Example of Banking Services
Journal
Journal of Business Research
Date Issued
2009-10
Author(s)
HOUN-GEE CHEN
Jilie Liu
Tsong Shin Sheu
Ming-Hsin Yang
URI
http://scholars.lib.ntu.edu.tw/handle/123456789/352956
Type
journal article
