The Effect of Length in Employment Sites’ Web Form Design on User Preferences

Web form has become a critical component for many Web applications and services. Previous research has investigated into the general design of web form layout without examining the impact of variations in format, length and structure on user experience. This study explores users’ preference and performance over Web forms of different lengths deployed on an employment site. Three types of design of Web forms were developed as the experiment instruments for 48 participants to test and evaluate. Results show that participants’ preferences and satisfaction varied by the length of Web forms. Participants’ preferences were also affected by their previous Internet experiences with job websites. In the end, recommendations for design principles for Web forms used for job sites were presented.