Investigating the Relationship Between Service Providers’ Personality and Customers’ Perceptions of Service Quality Across Gender
Resource
Total Quality Management,12(1),57-67.
Journal
Total Quality Management
Journal Volume
12
Journal Issue
1
Pages
57-67
Date Issued
2001-12
Date
2001-12
Author(s)
Lin, N. P.
Chiu, H. C.
Hsieh, Y. C.
Type
journal article