The Study on Enhancement of Civil Servants English Proficiency Policy in Taiwan-By the Ministry of Education
Date Issued
2009
Date
2009
Author(s)
Tzeng, Pei-Ching
Abstract
The objective of this study is to understand the planning process of the government’s policy on enhancing the English proficiency of civil servants, analyze the policy implementation performance, and propose recommendations pursuant to the study findings. An analysis of the government’s policy on enhancing the English proficiency of civil servants was conducted based on the following three theories: human resource management, adult learning, and the motivation system. Moreover, a case study was conducted on the Ministry of Education, and a questionnaire survey and in-depth interview were carried out to gather empirical results and data that would supplement this study. he procedure analyzed the differences between the three major aspects (namely human resource management, adult learning motivation, and the motivation system) and various sub-aspects of the civil servants with different individual characteristics in terms of the government’s policy on enhancing the English proficiency. At the same time, the study delved into the correlation among human resource management, adult learning motivation, and motivation system. A comprehensive evaluation was thereafter conducted to understand how the civil servants regard the English proficiency enhancement policy, the underlying motives and their perception of the English learning, as well as the degree of their acceptance of the incentive system and the effects of which on the achievement of the English proficiency enhancement. he implementation of the government’s policy on enhancing the English proficiency of civil servants raised positive and negative feedbacks on the program. The Executive Yuan has promulgated a number of related measures for the enhancement of the civil servants’ English proficiency since year 2003, and forwarded the measures to the respective agencies for reference and implementation. In the implementation of these programs, the Ministry of Education, through continuous demands, saw to the proper dissemination of information regarding the current policy under implementation to every member of the various departments and agencies of the ministry. The campaign raised a trend for the organizational learning of English. Under this organizational atmosphere, many government employees began to contemplate the idea of learning English and actually took lessons, thereby fostering an upgrade in the overall English proficiency of the government organization. The study obtained the following findings: The government’s policy on enhancing the English proficiency of civil servants was implemented under a top-to-down model. The civil servants generally agree with the application of the English proficiency enhancement policy in the human resource management. Cultivation of the language skill is more important among new civil servants than among incumbent civil servants. Moreover, the intensity of the drive of civil servants for learning English, by order of significance, is motivated by self-development, career advancement, and social expectations. On the other hand, the civil servants value the following government motivational mechanisms: by order of significance, the reward system, the training & growth, and the commendation system.
Subjects
English proficiency
English proficiency enhancement
human resource management
adult learning
motivation
organizational learning
Type
thesis
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