The Impact of Knowledge Creation and Deployment of Human Resources on M&A Integration Activities
Date Issued
2004
Date
2004
Author(s)
Hsin, Yi-Hsuan
DOI
en-US
Abstract
He who receives an idea from me receives instruction himself without lessening mine; as he who lights his taper at mine receives light without darkening me.
by Thomas Jefferson
Ernest & Young quoted the adage in their submission on knowledge economy to the New Zealand Government. Thomas Jefferson’s comment, echoing the nature of knowledge sharing, was made before the term knowledge economy became popular. However, knowledge did not emerge as the most strategically-significant resource of the firm (Grant, 1996) until the 1990s.
This research explores knowledge in two dimensions: knowledge creation and knowledge transfer. To understand how knowledge is created, we simulate a situation: on a real-time, online bulletin board, the members in the team can work together to solve problems. During the solving process, knowledge is created through interaction and also transferred. In addition to the theoretic hypothesis, this research tries to look at the M&A process, which involve knowledge transfer in various forms: documentation, face-to-face, and even talents transfer. This study sent 154 questionnaires to the public listed companies in Taiwan with M&A experience in 2000 to 2002. 17 survey forms were returned, and we tried to link their integration (knowledge transfer) process with the success of the M&A cases. To complement the intricate elements unable to be caught in the questionnaire, two case studies were conducted. From the survey and interviews, that human factor is confirmed to play the most important part in knowledge transfer.
Subjects
人力資源
知識移轉
知識創造
Human Resources
Knowledge Transfer
Knowledge Creation
Type
thesis
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