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College of Management / 管理學院
Business Administration / 工商管理學系暨商學研究所
Effects of transformational leadership on customer service: The role of emotional labor.
Details
Effects of transformational leadership on customer service: The role of emotional labor.
Journal
Paper presented at the Annual Conference of the Academy of Management
Date Issued
2007-05
Author(s)
AI-CHIA CHUANG
URI
http://scholars.lib.ntu.edu.tw/handle/123456789/334362
Type
conference paper