Information Technology Infrastructure Outsourcing Planning: Multinational Company Case Study
Date Issued
2007
Date
2007
Author(s)
Chen, Chiu-Nan
DOI
zh-TW
Abstract
Taiwanese enterprises were forced to relocate their manufacturing bases to regions where provide cheaper labor. At the same time these movements initiated the turning point of Taiwanese enterprises’ internationalization. IT infrastructure is critical to support global operation in a globalizing, dynamic and digitalized business environment which enterprises need to quickly respond to variety requirements within certain timeframe for customer. Taiwanese enterprises faces the same challenge when get into internationalization. Hence, IT infrastructure has new mission to support enterprises overcome those challenges included new business environment、new technology、tight schedule、people skill and cost reduction
IT outsourcing enables enterprises to keep up with less strain on human and financial resources, and more assurance that the IT infrastructure will keep pace with evolving business priorities. Planning, deploying and managing today’s IT environments is both a tactical and strategic challenge that must take into account a company’s organizational, procedural and technological concerns. Company need to ask outsourcing providers to inject more value into their services by helping clients utilize and share knowledge, and employ IT assets in ways that can contribute directly to the betterment of the business goal.
Company can clear define their IT infrastructure outsourcing requirements from assessment in four areas. Those areas are Business, Finance, Operational and Risks. Through accurate assessment, enterprise can plan their IT infrastructure outsourcing approach to support strategic business goal. The approach need to consider for 3 key outsourcing design factors which are technology, process and organization. By using centralize, standardize and consolidate methodology to realize strategic business goal of IT infrastructure outsourcing.
Subjects
Information Technology Infrastructure Outsourcing
Multinational Company
Type
other