Development and Evaluation of a Workflow-based Chronic Disease Case Management Information System
Date Issued
2012
Date
2012
Author(s)
Wang, Yi-Van
Abstract
The chronic diseases are not only affecting physical and mental health, but also difficult to cure. However, the chronic can be controlled to stable by including indicated appropriate food intake, regular exercise habit and self-monitoring. And, how to control continually can be done by assistance from case management. Case management is a kind of collaborative process. In health care, through ongoing assessment, planning, facilitation, coordination, and evaluation and cooperation with patients whose health can be maintained in stability. With the development of information systems, the workflow of case managements can be improved. Taking the care of diabetes and HIV in National Taiwan University Hospital as an example, we found parts of workflow were handled manually which could be resolved by assistance from information systems. After the completion and online of the care management information system, we know how many problems can be resolved as well as the efficiency scale, user satisfaction and system acceptability can be evaluated; therefore, this research was carried out to do system evaluation and system development is not our major focus.
Subjects
System evaluation
case management
information systems
disease management
SDGs
Type
thesis
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