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College of Management / 管理學院
International Business / 國際企業學系
The Influence of Service Environments on Customer Emotion and Service Outcomes
Details
The Influence of Service Environments on Customer Emotion and Service Outcomes
Journal
American Marketing Association (AMS) SERVSIG Service Research Conference
Date Issued
2010-6
Author(s)
Jiun-Sheng Chris Lin
Haw-Yi Liang
URI
https://scholars.lib.ntu.edu.tw/handle/123456789/403662
Type
conference paper