https://scholars.lib.ntu.edu.tw/handle/123456789/105682
Title: | 服務品質管理策略之研究(上) | Authors: | 翁崇雄 | Issue Date: | Feb-1991 | Journal Volume: | v.27 n.1 | Start page/Pages: | 26-42 | Source: | 品質管制月刊 | URI: | http://ntur.lib.ntu.edu.tw//handle/246246/118796 |
Appears in Collections: | 資訊管理學系 |
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