病人報告的醫療品質
Date Issued
2004-07-31
Date
2004-07-31
Author(s)
DOI
922416H002044
Abstract
Quality of care rather than price is the main concern in healthcare.However,doesn ’t price
matter at all? To investigate what factors surrounding quality and cost influence whether
patients perceive the services as expensive and recommend a hospital to other patients, we
analyzed data from a national survey of patients in Taiwan in 2002. A total of 6,725 subjects
returned their questionnaires. Results from logistic regression models showed that (1)
patient ’s perceived expensiveness was determined simultaneously with perceived quality and
the out-of-pocket price of that care; (2 )patient ’s perceived hospital quality appeared to be
the most important determinants for one ’s recommendation of a hospital; and (3) while the
out-of-pocket price did not affect a patient ’s recommendation, the perceived expensiveness
of the services did. The perceived value rather than the price itself is the essence of quality
competition in Taiwan ’s healthcare market.
Subjects
quality of care
price
patient perspective
healthcare market
Taiwan
Publisher
臺北市：國立臺灣大學公共衛生學院衛生政策與管理研究所
Type
report
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