https://scholars.lib.ntu.edu.tw/handle/123456789/23876
Title: | A study on university circulation librarian's service strategy to cope with aggressive patron: The perspective of emotional labor | Authors: | CHEN SU-MAY SHEIH | Issue Date: | 2013 | Journal Volume: | 50 | Journal Issue: | 4 | Source: | Journal of Educational Media and Library Science | URI: | http://ntur.lib.ntu.edu.tw//handle/246246/284683 | DOI: | 10.6120/JoEMLS.2013.504/0552.RS.AM |
Appears in Collections: | 圖書資訊學系 |
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