https://scholars.lib.ntu.edu.tw/handle/123456789/352955
Title: | A Case Study on Application of Intellectual Monitor Technique Using Service Experience Engineering | Authors: | Houn-Gee Chen Yu-Liang Chuang Jun-Han Chen Shiuan-Lung Huang HOUN-GEE CHEN |
Issue Date: | Jul-2009 | Journal Issue: | 11 | Start page/Pages: | 52-67 | Source: | Industry and Management Forum | URI: | http://scholars.lib.ntu.edu.tw/handle/123456789/352955 |
Appears in Collections: | 工商管理學系 |
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