Chen K.H.SHIOW-RU CHANG2022-04-192022-04-19200010638628https://www.scopus.com/inward/record.uri?eid=2-s2.0-0034354552&doi=10.1097%2f00019514-200008020-00007&partnerID=40&md5=e94dd8445eed4f0afd99f059229e88e5https://scholars.lib.ntu.edu.tw/handle/123456789/604785Communicating outpatient perception to improve quality management.review10.1097/00019514-200008020-00007107875082-s2.0-0034354552