LUO LUKao, S. F.S. F.KaoChang, Y. Y.Y. Y.ChangChen, J. W.J. W.ChenLin, H. Y.H. Y.Lin2018-09-102018-09-102013http://scholars.lib.ntu.edu.tw/handle/123456789/382077Management psychology: Managerial efficacy and quality enhancementbook