臺灣大學: 企業管理碩士專班黃崇興劉世群Shih-Chun Liu, IvanIvanShih-Chun Liu2013-04-082018-06-292013-04-082018-06-292010http://ntur.lib.ntu.edu.tw//handle/246246/256652高等教育的財政危機由來已久。雖然學者對於大學的價值仍有爭議,學校雖早已擁抱了市場的機制。為了解決尋找新財源的問題,本研究引用近來蓬勃的服務業管理相關理論至高等教育市場上,希望藉由這些新的思想來解決高等教育的困境。 在本研究中,我們探討高等教育危機的成因,分析是否教育算是一種服務,整理教育服務的特徵,提出一個完整的服務創新架構以分析教育創新,對於高等教育拓展財源的方式進行完整而詳盡的研究,並針對大中華區的學校提出建議。Higher education institutes around the world are facing funding problems for decades. Although scholars are still disputing the value of university, schools are becoming more commercialized. In order to resolve the difficulty of finding new source of funding, we applied the recent academic development of service management to the higher education market to provide new direction for higher educational institutes. In this study, we discussed the cause of the higher education crisis, analyzed whether education is service, summarized the characteristics of education as a service, proposed a comprehensive service innovation framework to analyze the educational service innovation and provide a detailed study of how schools can find new source of funding especially for schools in the greater China area.3842673 bytesapplication/pdfen-US高等教育高等教育市場化教育服務教育服務創新大學再造大學法人化學術資本主義技術移轉e-learningEMBA全球化產學合作營利高等教育企業型大學技職教育終生學習推廣教育成人教育組織創新服務創新服務採納及擴散新服務發展服務行銷服務業管理Higher EducationMarketization of Higher EducationEducational ServiceEducational Service InnovationUniversity ReformAcademic CapitalismKnowledge TransformationE-LearningGlobalizationUniversity-Industry RelationsFor-profit Higher EducationEntrepreneurial UniversityVocational EducationContinuing EducationAdult EducationOrganizational InnovationService InnovationService Adoption and DiffusionNew Service DevelopmentService MarketingService Management教育服務創新-從服務管理的角度探討高等教育的演化以及未來在大中華地區發展之道Educational Service Innovation - From the Service Management Perspective to Discuss the Evolution and Future Development of Higher Education Market in Greater Chinahttp://ntur.lib.ntu.edu.tw/bitstream/246246/256652/1/ntu-99-R95749005-1.pdf