Zeng, DanielDanielZengChen, HsinchunHsinchunChenLusch, RobertRobertLuschSHU-HSING LI2018-09-102018-09-102010-12http://scholars.lib.ntu.edu.tw/handle/123456789/360074[SDGs]SDG4Social Media Analytics and Intelligencejournal article10.1109/MIS.2010.151