Kao, Shih HuaiShih HuaiKaoPai, Wei LinWei LinPaiYeh, Feng EnFeng EnYehChen, Jr JenJr JenChenLin, Yu WeiYu WeiLinPEI-CHUN LIN2023-11-152023-11-152023-01-01979835030271423743255https://scholars.lib.ntu.edu.tw/handle/123456789/637152This research aims to develop an automated mail delivery system to explore the application of intelligent automation technology in different scenarios. The camera module and the gripper module are integrated to apply automation intelligent technology to robotic arms. By connecting sensors to the virtual and real world, the concept of a digital twin is also introduced into the task of automated mail delivery. This paper first introduces the reference technologies or architecture, followed by each module. It then elucidates the design concepts and processes of both the hardware and software components, as well as the implementation of digital twin technology. Finally, a fully automated mail delivery system is presented with the validation results and discussions of the subsystems.[SDGs]SDG9conference paper10.1109/ARIS59192.2023.102685162-s2.0-85175247808https://api.elsevier.com/content/abstract/scopus_id/85175247808