Kao, J.-H.J.-H.KaoLai, F.F.LaiLiaw, H.-T.H.-T.LiawHsieh, P.-H.P.-H.HsiehFEI-PEI LAI2020-04-162020-04-162015https://scholars.lib.ntu.edu.tw/handle/123456789/484371Study of customer value and supplier dependence with the RFM modelconference paper10.1007/978-94-017-9618-7_272-s2.0-84924401936https://www.scopus.com/inward/record.uri?eid=2-s2.0-84924401936&doi=10.1007%2f978-94-017-9618-7_27&partnerID=40&md5=a80684f6e20dcc07934a4d9af6667a10