運動健身俱樂部消費者對服務品質的滿意度與抱怨行為的關係之研究=The Study on the Relationship between Satisfaction and Complaint Behaviors towards Service Quality of Gym Club Consumers

黃英哲陳志一王澤惠林謙如盧居福2019-12-232019-12-232010https://www.airitilibrary.com/Publication/alDetailedMesh?DocID=19912498-201012-201104260017-201104260017-1-16https://scholars.lib.ntu.edu.tw/handle/123456789/437924運動健身俱樂部消費者對服務品質的滿意度與抱怨行為的關係之研究=The Study on the Relationship between Satisfaction and Complaint Behaviors towards Service Quality of Gym Club Consumersjournal article