Chan H.-L.TSAN MING CHOILok J.C.-Y.2022-05-302022-05-3020159783319127033; 9783319127026https://www.scopus.com/inward/record.uri?eid=2-s2.0-84944535060&doi=10.1007%2f978-3-319-12703-3_8&partnerID=40&md5=eda011e644cbdc40b1c0570acc3c914fhttps://scholars.lib.ntu.edu.tw/handle/123456789/612314Textile waste is one of the major problems in fashion and clothing industry. It is believed that the proper use of second-hand clothing products, which helps to promote the environmental sustainability, plays a significant role in changing the purchasing behavior and disposal habit of the consumers. This study presents a case study on a Hong Kong mass market second-hand clothing retailer to better understand the existing second-hand clothing business operations. The findings of this study generate important insights on the potential and possible direction of second-hand clothing business development in a market like Hong Kong. ? Springer International Publishing Switzerland 2015.Business operations; Case study; Environmental sustainability; Second-hand clothingbook part10.1007/978-3-319-12703-3_82-s2.0-84944535060