Yang C.-SCHIH-PING WEIYang C.C.2020-02-102020-02-102009https://www.scopus.com/inward/record.uri?eid=2-s2.0-70450267555&doi=10.1145%2f1593254.1593264&partnerID=40&md5=5f0a37ea23b17b71779be564064694bdhttps://scholars.lib.ntu.edu.tw/handle/123456789/456485Extracting customer knowledge from online consumer reviews: A collaborative-filtering-based opinion sentence identification approachconference paper10.1145/1593254.15932642-s2.0-70450267555